Help/SHOP.CA FAQs/Policies

Promotion, Product, Price and Service Availability

SHOP.CA
posted this on September 20, 2012 05:31 PM

Promotion, Product, Price and Service Availability

 

If, at its sole discretion, SHOP.CA believes that a Member has created and/or used multiple email accounts in order to gain an increased level of access to SHOP.CA marketing promotions (including but not limited to Sign-UP, Referral, Promotional eGift Cards etc.), SHOP.CA reserves the right to refuse transactions and Rewards allocation based on this behaviour.

Promotional eGift Cards are limited to one redemption per SHOP.CA account per promotion. Any multiple use of SHOP.CA Promotional eGift Cards in a single account will be cancelled and reversed immediately.


Availability:

SHOP.CA may contain information regarding the availability of merchandise. This information can be used to estimate the likelihood that an item will be shipped immediately after you place your order. Unfortunately, SHOP.CA cannot guarantee that an item listed as "in stock" will actually ship right away, as inventory can change from day-to-day. In rare cases, a product or service offering may be in stock when a customer places an order, and sold out by the time SHOP.CA attempts to process the order. If this happens, SHOP.CA may try to attempt to notify you by email.

 

Pricing:

SHOP.CA is a multi-merchant marketplace and handles millions of products on any given day.  While we make every effort to ensure our pricing throughout the site is consistently perfect, mistakes can occur.  In the rare instance that there is a difference between the price you see throughout the site and at checkout, the price shown on our checkout page shall always be taken as the final price for purchases on SHOP.CA.  

 

Product Descriptions & Advertising:

From time to time,  incorrect information may be listed on a product page or advertisement for a product.  In the event that an item is incorrect advertised, SHOP.CA is happy to do a free return for the product. 

 

Rain checks:

SHOP.CA is not able to offer rain checks under any circumstances.  

 

Post Purchase Billing Adjustments:

In the event that a customer did not successfully apply a valid promotional code to an order,  they may request the value of the promo code to be applied to their SHOP.CA Rewards account.  Please note: promotional codes may only be used once, per Member account.

 

Rewards:

SHOP.CA reserves the right to expire Rewards at their sole discretion. Rewards balances are non-transferrable.  


Promotional Offers:

At SHOP.CA's discretion, SHOP.CA may not approve promotional payments offered by, but not limited to SHOP.CA, third party affiliates or other marketing partners.  SHOP.CA discretion may include, SHOP.CA's opinion that the order is of a non-consumer nature, and/or the order appears to be fraud, or not ordered for the intention of SHOP.CA's suppliers intended use. 

SHOP.CA reserves the right to cancel any order due to unauthorized, altered, or ineligible use of discount and to modify or cancel these promotions due to system error or unforeseen problems.

 

Additional:

SHOP.CA reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

SHOP.CA reserves the right to limit quantities.

 
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